Preorder products take between 6 - 10 weeks to arrive. An indicative arrival date will be shown on all product pages. If your order comprises of products with existing stock, please note that those items in the order will shop with the pre-order item.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We currently ship to Singapore. To enquire about shipping to a different destination, please contact us.

At Autoclinic, we prioritize the quality and performance of our products. Therefore, we do not accept returns unless the product is defective, which would fall under our warranty claims. If you believe you have received a defective product, please follow these steps:

1. Contact Us: Reach out to our customer service team within 7 days after receiving your product. You can contact us at info@autoclinic.com or +65 6475 5775. Please provide your order number and a detailed description of the issue.
2. Assessment: Our team will assess the situation and may ask for additional information or photos of the product to verify the defect.
3. Approval: If the product is deemed defective, we will provide instructions for returning the item. Please do not return any products without receiving approval from our customer service team.
4. Return Shipping: Once approved, you will receive instructions on how to ship the product back to us.
5. Resolution: After receiving and inspecting the returned product, we will proceed with the appropriate action, whether it be a replacement, repair, or refund, as per our warranty policy.

Thank you for understanding our policy, which helps us maintain high-quality standards for our products.

The warranty for your product will depend on the specific brand and model you choose. You can find detailed warranty information on the product details page after selecting the product that matches your car. Each brand offers different warranty terms, so we recommend reviewing this information to ensure it meets your needs. If you have any questions or need further assistance, feel free to contact our customer support team.